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A SOLUTION OFMEDIASTEP SOFTWARE VIET NAM
Sell more, boost revenue with GoSOCIAL
Assist you in advising and taking care of customers on Facebook and Zalo 24/7, increasing the deal closure rate by up to 130%.
Zero-cost remarketing
Automatically messaging thousands of customers at a glance, stimulating old customers to buy again without incurring costs, and saving time on manual operations.
Double the sales revenue
Store information on a single platform, helping you quickly capture purchase history to introduce new and suitable products and increase order value.
Conversion rate up to 130%
Increase customer experience to convert viewers into buyers with a variety of sales scenarios and professional customer care.
Initiate orders and process them
right
when you are chatting with customers
Initiate orders and process them right when you are chatting with customers
Chat and place orders simultaneously
Quickly create and update order processing statuses instantly on the customer chat box.
Flexible payment and shipping options
Meet all customer needs when integrating a variety of payment and shipping methods.
Allow payment of debts
Your customers can buy debts and accumulate multiple orders to pay in one go.
Stimulate demand through discounts
Allows you to enter discount codes by a specific percentage or amount during the booking process to increase the "touch point" of shopping offers for customers instantly.
Upgrade working performance of
employees
Increase customer interaction-Boost quick sale closures
Upgrade working performance of employees
Increase customer
interaction-Boost quick sale closures
Automatically customer feedback
Set up chatbot to automatically respond to comments in advertising campaigns. This not only saves manpower but also helps filter potential customers for advertising campaigns.
Group customers with tag labels
You can tag customers, filter conversations by tags for easy tracking, searching, and grouping of customers, supporting the building of personalized marketing/remarketing campaigns.
Distribute roles for customer care staff
Display unread messages directly on the Facebook chat icon and automatically assign staff to respond to customer messages, ensuring you don't miss any of their messages.
Understanding deeply for comprehensive customer care with integrated CRM
Synchronize multi-channel customer data, helping you grasp customer insights across various channels.
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Collect, store, and display all customer information (personal details, orders, purchase amounts, etc.) within the chat frame, making it easy for you to capture insights while chatting.
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Synchronize customer information from Facebook and Zalo with other sales channels (website, app, GoMUA, offline store) to group and analyze customers for effective remarketing.
Encourage repeat purchases from existing customers with
automated remarketing tools
Encourage repeat purchases from existing customers with automated remarketing tools
Optimize costs and marketing efficiency with intelligent automation tools, stimulating repeat purchases from existing customers, increasing order values, and boosting revenue explosively.
Email marketing
Increase engagement, advertise products, and build close relationships with thousands of customers through professionally crafted, visually appealing personalized email messages.
Automatic SMS
Coming soon
Create SMS campaigns based on templates or creatively crafted messages targeting specific customer groups to stimulate more purchases with cost-effective strategies.
Provide an
overview of
business performance across Facebook and Zalo
Provide an overview of business performance across Facebook and Zalo
Exercise comprehensive control and management over business operations and efficiency with a detailed reporting system, easily applicable with intelligent filters for specific categories.
Employment performance report
Capture revenue details of each sales consultant to have a reasonable bonus/penalty strategy.
Detailed revenue report
Monitor the business effectiveness of each chat channel to allocate personnel and tailor marketing campaigns according to the appropriate channels.
Top-selling product statistics
Track the business performance of each product to devise the best strategy for restocking or managing inventory effectively.
Register for GoSOCIAL with just a few simple steps
Register for GoSOCIAL with just a few simple steps
Sign up for GoSOCIAL
Activate the GoSOCIAL solution.
Connect accounts
Link Fanpage Facebook and Zalo OA.
Sales management
Synchronize sales management on Facebook and Zalo.
Connect Facebook and Zalo to sell more from today with GoSOCIAL!
24/7 Support team
Consulting solutions from experts
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Join free workshops