SALES SOLUTIONS RIGHT ON CHATBOX

SALES SOLUTIONS RIGHT ON CHATBOX

Accelerate sales of Facebook fanpage and Zalo OA

With the ability to connect Facebook Fanpage and Zalo OA to a single admin page, GoSOCIAL allows sellers to message and place orders directly to buyers right on the chatbox. Synchronize the management of customer information, orders, inventories, and products with other sales channels. From there, optimizing the shopping experience for customers, improves online sales performance.

when customer messages are overwhelming - overloaded orders - disjointed sales process

Solve the problem of operating and standardizing business on chatbox with GoSOCIAL

01

Respond to multi-page messages at once

Interact with customers 24/7, promote sales on Facebook Fanpage and Zalo OA.
    • Both respond to customers' messages on many Fanpages and place orders directly at the same time.
    • Save the order information in the chat box so that the staff/seller can check again.
    • Allows filtering Facebook/Zalo chats by tags for easy tracking and searching.
    • Support displaying the number of unseen messages on the icon of Facebook chat and the name of the staff who is responding to customers.
Respond to multi-page messages at once

02

Automatically reply to messages on Facebook

Build an automated reply message system through Facebook posts.
  • Create unlimited chatbots - reply to messages automatically on Facebook.
  • Automatically respond to comments on posts when customer messages meet the conditions set by the seller.
  • Allows adding images, descriptions, and product links to stimulate customers to shop.
Automatically reply to messages on Facebook

03

Set up a Facebook Broadcast campaign

Help promote information about products, services and businesses, reaching the right target customers.
  • Creating/editing/activating a Facebook promotional message campaign fast and easily.
  • Can select to send now/schedule messages to different customer groups.
  • Allows sending notifications, product links, promotions, discount codes, etc. for Marketing / Remarketing campaigns.
Set up a Facebook Broadcast campaign

04

Store all customer information

Manage customer information optimally, complete the sales process, and take care of customers.
  • Collect and store all customer information into the CRM system (name, phone number, date of birth, email, address, etc.).
  • Easily segment, add customer tags based on shopping information, orders.
  • Allows for reviewing information notes, orders, product advice, and better sales.
Store all customer information

05

Sales Manager - directly handles the order operation process

Speed up order processing, limit errors, and bring goods quickly to customers.
  • Place orders directly, track all orders and customer order operation processing right on the system.
  • Synchronize products, inventory, and orders with other sales channels.
  • Allow customers to choose from a variety of payment and shipping methods.
  • Add discounts, shipping fees (self-shipping shop) right during the application process.
  • Displays details of the amount owed to customers who purchase debt.
Sales Management - directly handles bills of lading

Registration Guide for GoSOCIAL

Connect Facebook Fanpage + Zalo OA Simple With 3 Steps

GoSOCIAL-Step1
1. Registration for use

Registration
for GoSOCIAL Package

GoSOCIAL-Step2
2. Connect with Facebook + Zalo

Connect 1-5 Fanpage Facebook
+ 1 Zalo Official Account

GoSOCIAL-Step3
3. Ready to sell

Messaging, Feedback, Sell
Directly Create Orders for Customers

GoSOCIAL-Step1
1. Registration for use

Registration
for GoSOCIAL Package

GoSOCIAL-Step2
2. Connect with Facebook + Zalo

Connect 1-5 Fanpage Facebook
+ 1 Zalo Official Account

GoSOCIAL-Step3
3. Ready to sell

Messaging, Feedback, Sell
Directly Create Orders for Customers

With GoSOCIAL's multi-utility features, you can leverage and unleash the sales potential on Facebook and Zalo platforms to accelerate sales and keep sustainable business momentum with outstanding breakthrough sales.
Besides, you can combine with the Link to buy feature to promote shopping, increase sales with high conversion rates and expand the growing customer network, find out information here.