Is Managing Customer Data From Multiple Channels Impossible?

GoSELL - Archive, Create Unlimited Customer Information Group From Multiple Channels

Help you store and manage customer information from a variety of channels, making sure you don't miss any customer information. Easily manage and create different customer groups for customer service and implement effective marketing campaigns.

Manage Strictly Customer Information

Take Care of Old Customers, Attract New Customers

01

Store all customer information concentrated at one place

Easy to manage information optimally and efficiently.
  • GoSELL allows the creation and storage of unlimited customer data in Vietnam as well as countries around the world.
  • All customer information is saved and managed by the system on a single management platform.
  • Store all customer information by full name, address, email, phone number, date of birth and gender.
  • Automatically collect and manage customer information from a variety of channels: Website, App, in-store sales, Landing pages and sales via e-commerce platforms such as Shopee, Lazada quickly and fully.
  • Automatically synchronize customer information on the website to the sales app.
  • Enables adding/editing company name and tax number in customer profile.
  • Allows sellers for adding phone numbers and emails all at once into administrative page. new
  • Permits buyers to add their phone numbers and emails all at once into their profiles. new
  • Enables the entry of customer debts, including debts stored without the GoSELL system. new
  • Customers can freely choose one of the phone numbers/emails stored in the profile when paying. new

02

Easy to find customer information

Customer information will be found in full with just a few simple steps.
  • Allows searching customer information using full name, email. phone numbers, address, company name or tax number. new
  • Combine searching for customer information by customer barcode.
  • Easy to search through sales channels, customer groups, and purchasing branches.
  • Tagging to easily find products and grouping results.
  • Customize to add/remove the information columns in the customer management to display as you prefer.

03

Group and set customer status quickly

Make it easy to manage and identify potential customers; supporting marketing strategies (push notification, Email marketing,..).
  • Supports in classifying customer segments: customer information, purchasing history, order information, customer tags, date of purchasing, order values, purchased items and others. new
  • Create the desired number of customer groups.
  • Based on the customer groups that the business has grouped to take care of and apply to the right marketing campaigns.
  • Support customer analysis based on viewers, new customers, active, inactive, returning, not purchased, purchased, failed purchase; breakdown by city/country, customer gender. new

04

Create a membership program or program for each customer segment

Stimulate customer shopping behavior and effective customer retargetting.
  • Allows to set up the form of collecting points for members according to different levels.
  • Install offers, discounts suitable for each member rank.
  • Automatically apply the appropriate program if the buyer satisfies the conditions set by the seller.

05

Filter and download customer lists quickly

Easily filter customers by frequency of frequent purchases or not making purchases for a long time.
  • Customize different forms of filtering, easily group customers to help focus on the right audience to implement effective marketing and remarketing strategies.
  • Easily import and export customer lists with Excel files.
  • It is possible to select and filter out multiple customers at the same time.
  • Activates customer filtering based on debit number.new

06

Decentralization of customer service staff

Save the entire customer care history of the decentralized staff in detail.
  • Allow employees to be decentralized to take responsibility for customers to provide the best service to each customer.
  • Save call history as employees conduct service to improve the quality of customer service.

Customers talk about us.

customer reviews

Mr. Ninh Phú

CEO of Bao An Cosmetic Dentistry

“When I learned about GoSELL I was very excited and looking forward to experiencing Web and App booking services. GoSELL also helps me manage customer appointments very scientifically, checking the customer list is very simple. Thank you GoSELL..”

customer reviews

Ms. Hoàng Anh

Director of Ying Detox Company

“I'm using Gosell's Website to support multichannel business management within the country. I've also thought about international business but found it quite difficult because of the language, shipping and payment barriers. But with this new feature of GoSELL, I can completely easily and confidently bring my product to the international market..”

customer reviews

Ms. Kim Thuỳ

Owner of Shyne Lounge Beauty Spa

“Since I use GoSELL's services, the spa is more well known and trusted by customers, it's easier to book skincare service – anytime, and I can understand the needs of my clients..”

customer reviews

Ms. Thanh Tuyền

Management of VIET BEAUTY Ltd. Company

“GoSELL has helped VIET BEAUTY diversify its sales channels and manage our business effectively, and revenue is constantly growing..”

customer reviews

Ms. Như Lan

Owner of Pick Beauty Cosmetics

“As a cosmetics supplier, I used to struggle to find business solutions, until I found GoSELL. I can now easily create my own website to reach online customers. I'm always confident in the quality of my products, so I'd love to export them. Therefore, I will use GoSELL's new feature to bring my products to the international market.."

customer reviews

Ms. Tiểu Nhi

Owner of Nhi Angel Cosmetics Store

"Since transforming business from Offline to Online, I have only used one GoSELL app without collaborating with another unit. Thanks to GoSELL, I did it.."

customer reviews

Ms. Tuệ Tâm

Owner Happy Food

"GoSELL integrates marketing management tools, gathering information to take care of customers in a single app. GoSELL is one of the tools that can accompany and support businesses. Help my business increase sales and expand customers."

customer reviews

Ms. Hữu Ái

Owner of Toloco Healthcare Center

"GoSELL is a platform that transforms my business form into consistent and effective. The market is a battlefield. You need to change to keep up with the trend. You have to change to win.."

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