SERVICE MANAGEMENT
Providing Customers with Professional Experiences
The Service Management feature allows you to create and manage the entire service operations of a business, providing customers ultimate user experiences through various utilities such as booking appointments, tracking operation times and the nearest branch,...help to attract new sources of potential customers, retaining loyal customers, improving business activities’ results.
Superior Service Management Features
A Wonderful Tool Helping Businesses Optimize Customer Experience
01
Superior Service Management Features
Customers are free to choose specific time frames and branches when using the service, no more lining up, a must-have necessity for traveling.- Customers can freely choose between advance payment (online transfer) or after using the service (cash, ATM card, credit/debit card, e-wallet, transfer, POS machine, .. .)
- Attract customers easily by allowing them to apply discount codes or wholesale prices for service
- Allow customers to accumulate points each time they join the service, thus maintaining their loyalty.
02
Manage Booking Appointment
This feature allows users to supervise the existing services rapidly, reduce risks, improve customer service quality.- Filter the list of bookings by status (pending, confirmed, completed, or canceled), making it easier to search, avoid missed booking requests.
- Allows searching for customer appointments by booking code, customer name, phone number, or customer barcode.
- Confirm customer information by barcode to increase professionalism and speed up the process of receiving customer information.
- Allow service management via mobile app, making the management process more convenient.
- Filter list of bookings according to the desired time
- Allow to print invoices as soon as customers make a successful reservation.
- Display detailed booking receipt information.
03
Create A New Service And Service Collection
Allows sellers to create services and service collections rapidly, giving customers freedom of choice from available services.- Create unlimited services with all necessary information (service name, listed price, selling price, description, illustrations, ...)
- Allow setting up a list of branches and open hours for customers to choose from which branch and time frame benefit them most.
- Free to create different forms of services collections, such as manual (adding each service to the collection) and automatic (add services of your set conditions into the collection)
- Save the list of services while creating and setting up SEO keywords to attract new traffic.
04
Modify Or Cancel The Service
The feature allows you to quickly edit or cancel the service even when you are viewing it.- Allows setting all status of the service: providing, stop providing.
- Change or cancel the service simply by clicking the icon button in the Actions section.
05
Search And Filter Service Information
Search and filter service information rapidly, optimizing time for managers.- Display the service full information (name, illustration, status)
- Allow filtering services according to each preset collection.
- You can also filter the service by status (providing, stop providing)
Customers talk about us.
Mr. Ninh Phú
CEO of Bao An Cosmetic Dentistry
“When I learned about GoSELL I was very excited and looking forward to experiencing Web and App booking services. GoSELL also helps me manage customer appointments very scientifically, checking the customer list is very simple. Thank you GoSELL..”
Ms. Hoàng Anh
Director of Ying Detox Company
“I'm using Gosell's Website to support multichannel business management within the country. I've also thought about international business but found it quite difficult because of the language, shipping and payment barriers. But with this new feature of GoSELL, I can completely easily and confidently bring my product to the international market..”
Ms. Kim Thuỳ
Owner of Shyne Lounge Beauty Spa
“Since I use GoSELL's services, the spa is more well known and trusted by customers, it's easier to book skincare service – anytime, and I can understand the needs of my clients..”
Ms. Thanh Tuyền
Management of VIET BEAUTY Ltd. Company
“GoSELL has helped VIET BEAUTY diversify its sales channels and manage our business effectively, and revenue is constantly growing..”
Ms. Như Lan
Owner of Pick Beauty Cosmetics
“As a cosmetics supplier, I used to struggle to find business solutions, until I found GoSELL. I can now easily create my own website to reach online customers. I'm always confident in the quality of my products, so I'd love to export them. Therefore, I will use GoSELL's new feature to bring my products to the international market.."
Ms. Tiểu Nhi
Owner of Nhi Angel Cosmetics Store
"Since transforming business from Offline to Online, I have only used one GoSELL app without collaborating with another unit. Thanks to GoSELL, I did it.."
Ms. Tuệ Tâm
Owner Happy Food
"GoSELL integrates marketing management tools, gathering information to take care of customers in a single app. GoSELL is one of the tools that can accompany and support businesses. Help my business increase sales and expand customers."
Ms. Hữu Ái
Owner of Toloco Healthcare Center
"GoSELL is a platform that transforms my business form into consistent and effective. The market is a battlefield. You need to change to keep up with the trend. You have to change to win.."
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We believe that any business want to be succeed. Our customer service team are ready to support you to find suitable solutions for your business.